You should always be careful
with giving your information on the internet. So who are we? We are a
real company with real people working in a real office, store and
warehouse (see pictures below). Everything item you see on our website
is stocked in our warehouse unless otherwise stated (pre-orders, some
high dollar items). We are not a drop shipper, reseller, or portal of
other merchant's items. We buy all our products direct from the
manufacturer. We are primarily a toy and costume retailer although we
do wholesale to other retailers.
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| How long have you been in business? |
| Toynk.com was started in the
fall of 2001. |
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| Will you sell or share my
information with anyone? |
| Absolutely not. We will
never sell or share your information with a third party. We use your
email address as the primary method of contacting you about your order.
If you provide a phone number during checkout, we only use it if you
have indicated your order is time sensitive and there is an issue or
problem with the order. You will not receive email solicitations from us
unless you choose to join our email list.
We have never sent any solicitations through regular mail (to your home)
however we may do a catalog mailing at some point in the future. |
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| Is your site secure? |
| Yes. We use the internet
standard for security - SSL Secured 128 bit encryption. This is the same
technology as all the giant internet stores use - amazon, ebay, etc. |
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| Are you still skeptical
of shopping with someone you never heard of? |
| We have run over
1,000,000 auctions on ebay since our inception back in 1998. Based on our high feedback
score (130,000+ between our accounts), we
are one of the top 500 ebay sellers in the world (source: Ebay Nortica
500). All of these stats are as of April 2006. Note - When an ebay
member purchases more than one item from a seller, only one positive
comment counts towards the feedback score. If you still have any concerns,
give us a call at 847-350-0108 or email us at help@toynk.com. See below for phone
hours. |
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| A little about us: |
| We are located in Bensenville, Illinois (about 5 miles from Chicago city limits). If you are
in the area, stop by and check out our store.
You can give us a call at 847-350-0108 or email us at
help@toynk.com. See below for phone
hours. |
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| Why the name "toynk"? It was
chosen simply because it is short and has the word toy in it. The
pronunciation is not Toy-N-K. It is one syllable - the word "Toy" and
then the sound of "Ink" - "Toynk" (or perhaps toink). |
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| As all businesses seem to
start, Toynk began by operating out of an apartment in 2001. Today we
have 33,000 square feet facility that houses our offices,
store, and the inventory. Our staff varies from 20 to 40+ people
depending on the time of year (ie - Christmas, Halloween). |
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| Our main products are toys
and costumes. We carry the latest collectible toys, action figures,
replicas/props, statues/busts and other collectible items. We do not
carry vintage toys/collectibles and we do not buy or trade at this time.
Our selection varies from mass market toys (dolls, sports figures, etc),
specialty market toys (limited edition props, statues, etc), imported
toys not available in the USA, and our ever expanding costume section
(over 2,000 costumes & props this year). We ship to all 50 states and
virtually every country worldwide. |
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| Our philosophy is to continually improve and change
how we run toynk.com to better serve our customers. We work every day to expand our product selection and improve shipping speed, customer service, and pricing. We
hope each time you come back to visit us you will notice improvements. |
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Contact Information: |
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Email:
help@toynk.com |
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Phone Number
- 847-350-0108 (Toll Free 866-314-4981) Monday thru Friday 9:30am to 5:30pm |
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Store Hours (CST): |
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Monday - 9:30 AM - 5:30 PM |
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Tuesday - 9:30 AM - 5:30 PM |
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Wednesday - 9:30 AM - 5:30 PM |
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Thursday - 9:30 AM - 5:30 PM |
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Friday - 9:30 AM - 5:30 PM |
| Saturday - 9:00AM - 2:00PM |
| Sunday - Closed |
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| Warehouse/Store Location: 430 N. York Rd, Bensenville, IL 60106 |
Our Warehouse: |
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| Our Store: |
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